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Account Manager

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JOB DESCRIPTION
About the Role The Account Manager is a results-driven sales professional responsible for generating new business, closing revenue, and growing enterprise and strategic accounts for Digital Factory across the United States. This is a full-cycle sales role with direct accountability for prospecting, developing opportunities, building client relationships, presenting solutions, negotiating, closing business, and expanding accounts. This individual will identify organizations that benefit from Digital Factory’s technology and solutions, establish relationships with key decision-makers, and convert those relationships into revenue. The role requires a consultative seller who can understand a client’s business challenges, articulate our capabilities, navigate complex buying environments, and confidently move opportunities from initial engagement through signed agreement. This is a commission-based opportunity, ideal for a sales professional who thrives in fast-moving, high-growth environments and is motivated by directly contributing to revenue and enterprise growth.

Department: Sales
Reports to: Chief Revenue Officer,
Location: Remote

WHO WE ARE

Our team's digital inventiveness and mobile location expertise creates brand stories that produce results. We are seasoned professionals who have worked in marketing, technology, mobile, and beyond. Our skills include Micro-fencing, mobile strategy, data analytics, and more.

THIS POSITION WILL ENTAIL:

What You’ll Do

Sales & New Business Development

  • Prospect, develop, and close new business opportunities across assigned industries, markets, and accounts.
  • Own the complete sales cycle from initial outreach and discovery through solution presentation, proposal, negotiation, and close.
  • Build and maintain a strong pipeline of qualified opportunities aligned with established revenue targets.
  • Identify prospective customers through direct outreach, referrals, networking, industry events, strategic relationships, and market research.
  • Develop relationships with key decision-makers, influencers, and executive stakeholders within prospective accounts.
  • Conduct discovery conversations to understand customer challenges, business objectives, budgets, decision criteria, buying processes, and timelines.
  • Translate customer needs into compelling Digital Factory solutions and value propositions.
  • Develop proposals, presentations, opportunity briefs, and business cases, partnering with commercial and cross-functional leaders as appropriate, to clearly communicate customer value and expected business outcomes.
  • Lead sales presentations, demonstrations, negotiations, and closing conversations.
  • Maintain disciplined follow-up and proactively move opportunities through each stage of the sales process.
  • Meet or exceed established sales, revenue, pipeline, and activity goals.

 

Sales & Account Management

  • Develop and manage assigned prospects and customer accounts, with responsibility for progressing opportunities through close.
  • Build relationships with customer stakeholders and identify opportunities for new business, renewals, upsells, and account growth.
  • Conduct discovery conversations to understand customer needs, priorities, budgets, decision criteria, and timelines.
  • Work closely with the CRO, VP Client Services, and VP Strategy to develop account strategies, solution positioning, proposals, and approaches for complex opportunities.
  • Coordinate with Product, Technology, Analytics, and Delivery to support customer presentations, solution development, onboarding, and ongoing account success.
  • Maintain regular customer engagement and proactively identify account needs, risks, and growth opportunities.
  • Maintain accurate account activity, pipeline, next steps, and revenue forecasts within the CRM.
  • Meet or exceed assigned sales and account growth targets.

 

Market & Industry Development

  • Develop new business nationally across industries where Digital Factory's solutions can create measurable value.
  • Assist with identifying and prioritizing high-potential markets, verticals, enterprise accounts, channels, and commercial opportunities.
  • Build knowledge of customer challenges, industry trends, competitors, buying behavior, and emerging market opportunities.
  • Establish relationships with industry leaders, associations, partners, and other market influencers that can accelerate business development.
  • Represent Digital Factory at conferences, meetings, industry events, networking opportunities, and customer engagements.
  • Share customer and market insights that strengthen sales positioning and help identify new commercial opportunities.

 

Sales Strategy & Opportunity Management

  • Work with the CRO, VP Client Services, and VP Strategy to develop sales strategies and advance qualified opportunities through the sales cycle.
  •  Maintain clear next steps, customer requirements, decision timelines, risks, and close plans for assigned opportunities.
  • Provide accurate pipeline updates and forecasts and coordinate cross-functional resources required to successfully close business.
DESIRED SKILLS QUALIFICATIONS:

What You Bring

  • 3+ years of progressive B2B sales, enterprise sales, account management, business development, or related commercial experience.
  • Demonstrated experience personally managing opportunities through close.
  • Proven ability to develop and grow customer relationships.
  • Experience with prospecting, discovery, presentations, proposals, negotiations, and closing.
  • Track record of generating renewal, upsell, or expansion revenue.
  • Bachelor's degree in Business, Marketing, Communications, Technology, or a related field preferred.
  • Experience selling technology, SaaS, data analytics, mobile technology, digital engagement, or related solutions preferred.
  •  Experience selling into healthcare, pharmaceutical or life sciences, retail, conferences and events, meetings, food & beverage, government, or other enterprise markets is a plus.
  • Ability to work independently and collaboratively in an entrepreneurial, fast-paced environment.
  • Ability to develop customer relationships nationally and travel based on business needs.
  • Strong communication, presentation, negotiation, and relationship-management skills.
  • Experience using Salesforce, HubSpot, or a comparable CRM.

 

What You Get

  • Opportunity to directly influence Digital Factory's revenue growth and national market presence.
  • Ability to sell innovative technology solutions across multiple industries and use cases.
  • Opportunity to develop and own enterprise and strategic customer relationships.
  • Direct partnership with commercial and executive leadership.
  • Ability to build a meaningful book of business and participate directly in the value created through your sales performance.
  • A collaborative, entrepreneurial environment that values initiative, accountability, innovation, and measurable results.

Compensation

This is a commission-based sales opportunity, with commission tied directly to closed business, account growth, renewals, and other defined revenue outcomes. Potential equity eligibility based on demonstrated performance.  There is no salary or hourly compensation at this time.

At Digital Factory, we’re committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Digital Factory believes that diversity and inclusion among our teammates is critical to our success, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.



Digital Factory is an Equal Opportunity Employer

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