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Director - People Operations. HR Technology & Analytics

WANT TO JOIN OUR TEAM?
WE CAN't WAIT.

JOB DESCRIPTION
The Director of People Operations, HR Technology & Analytics, is responsible for building and optimizing the operational foundation of the People & Culture function. This leader oversees People Operations, HR technology, workforce analytics, reporting, compliance, process improvement, and employee lifecycle operations while enabling data-driven decision-making across the organization. Working closely with the Chief People & Culture Officer and executive leadership, this role designs scalable systems, implements best practices, develops workforce analytics, and ensures the People function operates efficiently as the organization grows. This is an equity-only, fractional leadership opportunity ideal for an innovative People Operations leader who enjoys building modern HR infrastructure, leveraging technology, and using data to improve organizational effectiveness.

Department: Human Resources
Reports to: Chief People & Culture Officer,
Location: Remote

WHO WE ARE

Our team's digital inventiveness and mobile location expertise creates brand stories that produce results. We are seasoned professionals who have worked in marketing, technology, mobile, and beyond. Our skills include Micro-fencing, mobile strategy, data analytics, and more.

THIS POSITION WILL ENTAIL:

What You’ll Do

People Operations

  • Design and continuously improve People Operations processes across the employee lifecycle.
  • Develop scalable onboarding, offboarding, employee records management, and operational workflows.
  • Maintain HR policies, procedures, documentation, and operational standards.
  • Ensure accurate employee data management and recordkeeping.
  • Partner with leaders to improve operational efficiency and employee experience.
  • Build scalable frameworks, templates, and playbooks that improve organizational capability.
  • Partner closely with Talent Acquisition to ensure strong onboarding and leadership pipeline development.

HR Technology

  • Lead the selection, implementation, optimization, and administration of HR technology platforms.
  • Manage HRIS, Applicant Tracking Systems (ATS), Learning Management Systems (LMS), performance management systems, employee engagement tools, and related People technologies.
  • Evaluate emerging HR technologies and Artificial Intelligence (AI) solutions that improve productivity and employee experience.
  • Partner with Technology to ensure system integration, security, and data integrity.
  • Develop technology roadmaps supporting organizational growth.

People Analytics & Workforce Insights

  • Develop enterprise People dashboards and executive scorecards.
  • Build and monitor workforce KPIs including:
    • Headcount
    • Hiring metrics
    • Time-to-fill
    • Retention
    • Turnover
    • Diversity metrics
    • Engagement
    • Internal mobility
    • Organizational health
  • Analyze workforce trends and provide strategic recommendations to executive leadership.
  • Support workforce planning through predictive analytics and data-driven insights.
  • Prepare executive reports for leadership meetings and Board presentations.

Process Improvement & Compliance

  • Develop scalable HR operating procedures and documentation.
  • Identify opportunities to automate manual processes and improve operational efficiency.
  • Ensure compliance with employment laws and HR data governance practices.
  • Partner with Legal on employment documentation, policy administration, and compliance initiatives.
  • Maintain audit-ready HR documentation and reporting processes.

Strategic Partnership

  • Partner with Talent Acquisition to improve recruiting analytics and hiring effectiveness.
  • Partner with Talent Management to measure learning, leadership development, and employee engagement outcomes.
  • Partner with Finance to support workforce planning and headcount reporting.
  • Support organizational design and workforce planning initiatives.
  • Provide strategic workforce data that informs executive decision making.

Executive Leadership

  • Serve as a trusted advisor to the Chief People & Culture Officer on People Operations strategy, HR technology, analytics, and operational excellence.
  • Contribute to enterprise-wide initiatives supporting organizational growth and scalability.
  • Foster a culture of continuous improvement, innovation, and data-driven decision making.
  • Build operational infrastructure that enables a high-performing, scalable People function.
DESIRED SKILLS QUALIFICATIONS:

What You Bring

  • Bachelor's degree or MS in Human Resources, Business Administration, Information Systems, Business Analytics, Data Analytics, Organizational Development, or a related discipline required.
  • Minimum of 8 years of progressive Human Resources experience, including leadership responsibility in People Operations, HR Technology, HRIS, or People Analytics.
  • Experience implementing or optimizing HR technology platforms.
  • Strong understanding of workforce analytics, HR metrics, and dashboard development.
  • Experience supporting organizational growth within technology, startup, or high-growth environments preferred.

Desired Skills

  • Experience with HRIS, Applicant Tracking Systems (ATS) & Learning Management Systems (LMS)
  • Experience with Business Intelligence platforms such as Power BI, Tableau, or Looker Studio
  • Experience leveraging Artificial Intelligence within Human Resources operations

What You Get

  •  Equity-based opportunity to build the operational foundation of a modern People & Culture organization.
  •  Strategic partnership with the Chief People & Culture Officer and Executive Leadership Team.
  •  An integral member of the HR/People & Culture Leadership Team.
  •  Opportunity to shape how technology, analytics, and operational excellence drive organizational growth.
  •   Influence enterprise decision-making through workforce insights and data-driven strategies.
  •   A collaborative, innovative culture committed to building the future of work.
  • Opportunities to collaborate with C-suite executives and business leaders across multiple functions.
  • Experience building and scaling a Talent Acquisition function within a growing technology organization.
  • Exposure to strategic HR disciplines, including Talent Management, People Analytics, workforce planning, and organizational development.
  • Opportunities to lead cross-functional projects that broaden your business and leadership experience.
  • Professional coaching, mentorship, and visibility that support long-term career growth and advancement.
  • A creative, inclusive culture that values innovation, clarity, and purpose.

Compensation

This opportunity is offered on an equity-only basis as we continue to scale. There is no salary or hourly compensation at this time.

At Digital Factory, we’re committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Digital Factory believes that diversity and inclusion among our teammates is critical to our success, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.



Digital Factory is an Equal Opportunity Employer

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