Strategic Analyst (Client Services)

WANT TO JOIN OUR TEAM?
WE CAN't WAIT.

JOB DESCRIPTION

This unpaid internship offers an exciting opportunity for a driven, future-focused individual with an inquisitive, articulate, and technically-minded approach, along with strong business acumen and interpersonal skills. As a Strategic Analyst at Digital Factory, you will play a key role in transforming data into valuable insights and presenting meaningful analytics. You will translate these analytics into actionable recommendations to inform business decisions. As part of our analytics team, the Analyst will provide advisory support to various departments by explaining the underlying reasons for business figures, offering root cause analysis, and proposing areas for improvement. The role involves strategizing, collecting, analyzing, and presenting organizational data to support advisory processes. The internship lasts 6 to 9 months, with the potential for a full-time position based on performance, job requirements, and the candidate's availability.

Department: Client Services

Reports to: Kofi Amua Sekyi,

Location: Chicago, Illinois

WHO WE ARE

Our team's digital inventiveness and mobile location expertise creates brand stories that produce results. We are seasoned professionals who have worked in marketing, technology, mobile, and beyond. Our skills include Micro-fencing, mobile strategy, data analytics, and more.

THIS POSITION WILL ENTAIL:

Conduct comprehensive strategic analyses, including identifying challenges, opportunities, and proposing solutions to support organizational goals.
Examine organizational data to uncover underlying trends, patterns, and insights that provide clarity on performance and operations.
Combine findings from data analysis and present data-driven recommendations to upper management through written and verbal communications.
Stay informed about industry and business trends by engaging with customers, competitors, suppliers, professional organizations, and other stakeholders.
Create impactful presentations using tools like PowerPoint, delivering clear and engaging presentations to various audiences.
Build and maintain strong working relationships with diverse teams, including Senior Management, Finance, Technology, Client Services, Marketing, and Human Resources.
Other duties as assigned

DESIRED SKILLS QUALIFICATIONS:

We have multiple positions available for candidates with the following qualifications:

Strong presentation skills and proficiency in using Microsoft PowerPoint to create and present data-driven reports.
Proficiency in computer technology and various Microsoft Office applications.
Expertise in systems analysis, including evaluating the ideal state of a functioning system and understanding how changes in conditions, operations, and the environment impact outcomes.
Strong time management skills for efficient prioritization and task completion.
Excellent verbal communication skills, with the ability to convey complex ideas clearly and effectively.
Proven abilities in problem-solving and deductive reasoning.

REQUIRED EDUCATION AND WORK EXPERIENCE:

Bachelor's degree in a related field such as Accounting, Finance, Information Technology, or similar disciplines.
Has a degree or is currently enrolled in a graduate program in a related field, such as Accounting, Business, Finance, Information Technology, or other relevant areas.

PREFERRED QUALIFICATIONS:

Experience in Product Management or Systems/Business Analysis.
Background in data collection, analysis, and reporting.
At least one year of experience in a B2B role, with a focus on client success, technical support, or product support (B2C experience is a plus).
Proven track record in leading and developing high-performing teams.